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Your well-being is our priority

Responsible Gaming — Enjoy a Safe & Healthy Gaming Experience at KKBB

KKBB believes gaming should be a fun form of entertainment. We want you to stay in control at all times and enjoy yourself while looking after your own and your family's well-being.

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Protective Tools
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Age Restriction
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Responsible Gaming Tools

KKBB provides these tools to help you stay in control of your gaming

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Deposit limit

Set a daily, weekly, or monthly deposit limit. You won't be able to deposit beyond the limit you've chosen — making it easy to stay on budget.

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Session Time Limit

Decide in advance how long you want to play. Once your time is up, KKBB will automatically send you a notification.

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Reality Check

You'll receive pop-up notifications at set intervals showing a summary of how long you've been playing and how much you've spent.

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Cooling-off period

If you'd like a temporary break, set a cooling-off period ranging from 24 hours to 6 weeks. Your account will be automatically paused for that duration.

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Self-Exclusion

You can exclude yourself from KKBB for anywhere between 6 months to permanently. Your request takes effect immediately.

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Loss Limit

Set a maximum daily or weekly loss limit. Once you reach it, no further bets can be placed automatically.

What is responsible gaming and why does it matter?

Responsible gaming means treating gaming as a form of entertainment — not as a source of income or a solution to problems. At KKBB, we want you to enjoy every session and never do anything that could harm yourself or your family.

Gaming is becoming an increasingly popular pastime across Bangladesh. However, without awareness, it can sometimes lead to addictive behaviour. KKBB is committed to actively preventing that outcome. We provide responsible gaming tools and work to promote informed, mindful play.

Keep in mind: Gaming is a form of entertainment. Only wager what you can afford to lose.

KKBB's Responsible Gaming Policy

As a licensed platform, KKBB prioritizes responsible gaming. Our policy includes:

  • Age Verification: Only players aged 18 or above may open an account at KKBB. Age verification is carried out at the time of registration.
  • Transparent Information: RTP (Return to Player) information for every game is made readily available.
  • Support Contact: Information on professional support organisations for gaming-related issues is always available.
  • Advertising Policy: We do not target vulnerable groups with any of our advertising.
  • Staff training: Our support team is specially trained in responsible gaming.

Build Healthy Gaming Habits

Responsible gaming means building healthy habits. KKBB is here to help you along the way:

Plan Your Budget

Before you start playing, decide how much you're willing to spend. This should come from your entertainment budget — never use money set aside for essential expenses. Use KKBB's deposit limit tool to set this cap in advance.

Manage Your Time

Extended gaming sessions aren't healthy. Take a break every hour, spend time with family, and make room for other hobbies. KKBB's Reality Check feature will remind you how long you've been playing.

Keep your emotions in check

Placing bigger bets after a loss in an attempt to recover is a dangerous pattern known as "chasing losses". If you've had a heavy losing day, stop for the day. Come back the next day with a clear head.

Caution: Never think of gaming as a source of income. In the long run, the house always has the edge.

Protection of Minors

KKBB takes strict measures to keep minors away from gaming. As a parent, there are also steps you can take:

  • Use parental control software on your devices.
  • Never leave your KKBB password where your children can access it.
  • Keep gaming devices in shared family areas, not in a private room.
  • Have open conversations with your children about their internet use and screen time.
  • If you suspect your child has accessed your account, please notify us immediately.

How Self-Exclusion Works

Self-exclusion is a feature that allows you to voluntarily exclude yourself from your KKBB account for a fixed period or permanently. It takes effect immediately and is entirely your choice.

  • Temporary Break: Account closure for 30 days, 3 months, or 6 months
  • Long-term break: For 1 year or more
  • Permanent Exclusion: Full and permanent account closure

While self-exclusion is active, you will not be able to use your account or open a new one. Please contact our support team.

Where to Find Help

If you feel that gaming is having a negative impact on your life or the life of someone close to you, don't wait — seek help now. Problem gambling is a recognised condition, and there are solutions available.

  • KKBB Live Chat Support: Available 24/7
  • Consult a mental health professional
  • Talk to family and trusted friends
  • Join a community support group
Asking for help is a sign of strength. If you feel you need help, talk to our support team today — we're here to help, not to judge.

Responsible Advertising Policy

KKBB follows responsible practices in all its advertising and promotional activities. We never:

  • We never target minors or vulnerable groups with our advertising
  • We never present gaming as an easy way to make money
  • We do not send promotional communications to users under self-exclusion
  • We do not target people experiencing mental health difficulties
Signs of Problem Gaming

If you notice these signs, don't wait to seek help

1
Overspending

You spend more than your set monthly budget on gaming and can't seem to control it.

2
Chasing losses

After a loss, you're placing bigger bets to try to win it back — and the losses keep growing.

3
Neglecting family and work

Gaming is causing you to neglect your work, studies, or family responsibilities.

4
Lying

You've been hiding the truth about your gaming spending from family or friends.

5
Emotional distress

You feel restless, irritable, or anxious when you're unable to game.

6
Debt accumulation

You're taking out loans or dipping into savings for gaming, and the situation is getting out of hand.

✅ Healthy Gaming Checklist

Following these principles ensures responsible gaming

Set a budget before I start gaming
I set time limits before I play
I never use money meant for essential expenses on gaming
I stop instead of chasing losses
I don't treat gaming as a source of income
I take regular breaks and spend time with family
I seek help when I have a problem

🧠 Self-Assessment

Answer the following questions honestly. If more than 3 of your answers are "Yes", you should seek help.

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Have you spent more time or money on gaming than you originally planned?
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Have you tried to cut back or stop gaming but been unable to?
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Do you feel restless, irritable, or anxious when you can't game?
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Have you been less than honest with family or friends about how much you've spent on gaming?
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Have you neglected work, studies, or family responsibilities because of gaming?
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Have you placed larger bets to try to win back money you've lost?
Keep in mind: These questions are not here to judge — they're here to raise awareness. Seeking help is always the right decision.
FAQ

Frequently asked questions about responsible gaming

Log in to your KKBB account, then go to Account Settings > Responsible Gaming. From there, you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.

For temporary self-exclusion, your account will be automatically reactivated once the set period ends. For permanent self-exclusion, reactivation will not be possible. No promotional communications will be sent during any self-exclusion period.

Start by speaking with them with empathy, not judgment. Let them know about KKBB's self-exclusion feature and encourage them to reach out to a professional mental health service. If needed, our support team is available to guide you.

When Reality Check is enabled, a pop-up will appear at set intervals (e.g. every 30 minutes) showing how long you've been playing, how much you've wagered during the session, and your net win or loss. This helps you make informed decisions.

Keep your KKBB account password secure. Install parental control software on your devices. Use gaming devices in shared family areas, and have open conversations with your children about internet safety.

Play responsibly, play with enjoyment

Gaming at KKBB means safe entertainment. Use our tools, play within your limits, and enjoy every moment.

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